You can get your hands on gold, silver, and platinum coins issued by the government from a number of distributors, but few have the size and presence of the U.S. Money Reserve. As CEO Angela Koch has overseen transactions with more than half a million clients. It’s a sales record she’s proud of, and was made possible thanks to a ready workforce.
A guiding philosophy of her executives is that employees ought to feel in charge of a system that requires their attention, that they’re not just sales representatives. For Koch this means having employees who can decide on their own how to operate, and in turn this benefits the company as an organization.
Koch is someone who dropped out of college and soon started a family. Her husband was working on his golf career, meaning she had to get to support her family and cover their expenses. Without a college degree and a list of adult responsibilities before her, Koch had to figure out how to keep her head above water. Read more: US Money Reserve | BizJournals and US Money Reserve INC | BBB
Working multiple jobs, Koch made it a point to be an expert in each role. No matter the job, she was determined to gather as much information she could for that role, learn it, and compare it to where she was in her personal life. Her options were limited, and her future didn’t seem too promising.
This collection of jobs eventually got Koch to work at KLA-Tencor, working in metrology systems and computational analytics. Working in heir strategic business development division, Koch worked in mergers and acquisitions, developing business strategies. Around the same time she had a mentor, a rancher specializing in Kobe beef. He asked her if she could help get the ranch certified for cattle that hadn’t been treated with hormones. Read more:
The Ranching business wasn’t her first choice for a career pivot but like the other jobs she held in the past, Koch learned all she could about the business. The process of learning about a role, defining it for herself, then using technology to relate to customers and partners has defined her approach to her professional life moving forward.
With the ranch business behind her, Koch found her way into the U.S. Money Reserve and quickly worked her way to becoming CEO. Years later, she’s devised a system that unites sales, marketing, and even the ERP system to aggregate data to improve customer service with information employees can use most.
Koch is now focused on company expansion, and to do that she encourages her employees to have confidence in their decisions, make sure they maintain a healthy work-life balance, and develop a true understanding of their strengths, weaknesses, and how to collaborate to best serve the company as a whole.
About U.S. Money Reserve:
For over a decade, the U.S. Reserve has provided U.S. government-issued gold, silver, and platinum coins to more than half a million clients. Their dedicated team of representatives make available the highest-quality precious metals to supplement their investment portfolios.
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